Shipping policy

We offer free shipping for these countries:

US, Canda, UK, German, Italy, Spanish, France, Japan  and HK currently. 

Delivery Time various as fellow:

United States:

• Continental U.S.       15-20 business days
• Alaska / Hawaii         15-20 business days
• U.S. Protectorates    15-20 business days                                                                             (American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands)                              

Canada:   15-20 business days

Europe:   12-18 business days

                        (UK, German, Italy, Spanish, France)

Japan:     7-15 business days

 

My order has been dispatched, but I have not yet received anything.

If you still have not received your order over 5 working days after the dispatch confirmation, you can contact Customer Services by email: support@iron-jias.com.